Front of House Demo
Back Office Demo
Reporting Demo
Door Dash Delivery
SpotOn Reserve
40 Minute Demo
Online Ordering
Dine In Ordering
Features and Benefits
Restaurant Promo
Handheld POS
25 Min Restaurant Demo
Core Marketing Platform
Marketing Demo
Online Reviews
Partner with a Team Dedicated to Your Success
When the coronavirus pandemic struck, instead of laying off our support staff like other providers, we further invested in our restaurant clients:
- Expanded our support and implementation teams to provide even better service
- Gave back $1.5M+ to our restaurant clients in the form of waived software fees
- Rapidly deployed new technology for restaurants to adapt to the new normal
We Always Go the Extra Mile for You
Your restaurant business is unique, and there’s no one-size-fits-all solution. That’s why we:
- Work closely with you to configure a custom system that optimizes your business
- Help you every step of the way, including being on-site for installation, training, and assisting your team on launch day
- Provide 24/7/365 technical support, and are always ready to expand your system as your business grows
Our mission is to empower merchants with powerful and easy-to-use tools to get paid fast, grow revenue, and boost efficiency, backed by concierge-style customer service and support. We're committed to
Improving our best-in-class reporting,
so you always have the best data available
to make smarter decisions.
Enabling new revenue opportunities for your business,
so you have more ways to connect with guests
and improve sales.
Streamlining every aspect of restaurant operations,
so you can run and grow your business with a single platform
instead of a dozen disconnected technologies.
Features
Get an end-to-end solution that is tailor-made with all the features you need to maximize throughput, grow revenue, and improve your guest experience.
Point of Sale
Fast, easy to use, and fully customizable for tableside service, counter service, and everything in between
Gift Cards
Branded e-gift cards for online ordering and traditional gift cards with no swipe fees.
Labor Management
Comprehensive back-office tools to manage shifts, employee hours, and gratuities.
Digital Loyalty
Integrated loyalty rewards to drive repeat visits and collect valuable guest data.
Multi-Location
Enterprise-level controls for managing menus and employees across multiple locations.
SpotOn Reserve
Complete front-of-house solution
for reservations, waitlisting, and premier guest experience.
Online Ordering
Commission-free online ordering with real-time POS integration.
SpotOn Dashboard
Digital marketing campaigns, review management, and virtual terminal, accessible from anywhere, including right from your mobile device.
Order/Pay At Table
Contactless mobile order and pay
at the table capabilities for your guests.
Website
Hassle-free, stunning website built by professionals with online ordering.
Best-In-Class Reporting
Get the most comprehensive data available to make smarter decisions, without a costly third-party integration.
Over 90 fully-interactive, easy-to-read reports, including
- Sales & Labor by Hour
- Daily Sales
- Product Mix
- Employee Sales
- Payroll & Time Cards
- Voids & Discounts
- Pricing Events
- Sales Contests
- House Accounts
- and dozens more
Enterprise Reporting
Manager Alerts and Subscriptions
Mobile Reporting App to Access Data Anywhere, Anytime
Hardware
Equip your restaurant with as many stations, handhelds, and kitchen peripherals as you need. Our standard POS station bundle includes:
Touchscreen Monitor
Cash Drawer
Receipt Printer
EMV & Apple Pay, Google Pay
Every POS system also includes a Meraki backup router to ensure your POS system always works, even when the internet goes down.
- White or Black monitor options
- 15.6” or 19.5” screen size options
- Full touchscreen display
- Light or Dark mode screen display
- Powerful and fast performance
- Spill and dust resistant
- Durable design with stand and 8” touchscreen display
- Real-time order confirmation
- Tip options and signature capture
- EMV, Apple Pay, and Google Pay Enabled Card Reader
- Digital Loyalty and Marketing Integration to turn one-time customers into loyal regulars
- Improve throughput and reduce ordering mistakes
- 5” touchscreen display
- Full menu and ordering functionality
- Send orders to kitchen in real-time
- Pay-at-the-table with EMV, Apple Pay, and Android Pay Enabled Card Reader
Integrated Online and Dine In Services
Increase sales, reduce labor costs, and improve throughput with digital solutions for take-out, delivery, and on-premise dining that are fully integrated with your POS.
- Save huge compared to third-party delivery services
- Boost average ticket price by 18% and guest loyalty by 67% on average
- Own your customer data and retarget guests to drive repeat business
- Promote contactless payments and dining experiences
- Promote contactless payments and dining experiences
- Online Ordering - Let customers order take-out and delivery directly from your website
- Dine-in Ordering - Go contactless by having guests scan a code at the table to order and pay with their phone
- QR Receipt - Let full-service guests scan a code on their receipt to pay contactlessly with their phone
- E-Gift Cards - Boost online orders and grow your customer base
- SpotOn Delivery, Powered by DoorDash - Offer delivery for online orders using DoorDash’s reliable network of drivers, with reduced fees, and still own your customer data
- ItsaCheckmate - Ditch the tablets and funnel orders from third-party delivery services directly into your POS, including UberEats, Grubhub, Postmates, and more
Software Integrations
With SpotOn Restaurant, you’re getting an end-to-end platform to better run and grow your business, but we are always happy to help you integrate your POS system with third-party software, including:
Restaurant Advisory Board
Comprised of highly respected restaurant owners, investors, and entrepreneurs, SpotOn’s Restaurant Advisory Board provides real-world expertise, guidance, and feedback so we can continually provide you with the smartest tools to run your business.
Michael Mina
With accolades including James Beard Foundation “Who’s Who of Food & Beverage” inductee, Bon Appétit Chef of the Year and the International Food and Beverage Forum’s Restaurateur of the Year, award-winning chef and restaurateur Michael Mina continues to dazzle the culinary world with bold dining concepts that have contributed to San Francisco’s reputation as a world-class epicurean destination and made him an integral part of the dining scene across the country. His culinary and business vision led to the founding of his company, MINA Group, with partner Andre Agassi in 2002. Under the auspices of MINA Group, he has opened over 45 operations across the United States and Dubai.
Kevin Youkilis
Former Major League Baseball player that hated the short hops in baseball but loved the hops of craft beer, Kevin Youkilis’ vision to open Loma Brewing Company came from the perks of traveling across the country and exploring breweries while playing baseball. If you ever saw him play, you can understand why he needed a beer after a game to taper the adrenaline. Once he stopped playing baseball professionally, he wanted to find business ventures that consumed his passion to work and to be on a team. He is currently opening up a coffee roasting facility, Loma Coffee Company, in Portland, OR.
Brent Bolthouse
Brent Bolthouse is the founder of The Bungalow Hospitality Group, a collective with a deep history in Southern California and a portfolio that currently includes The Bungalow flagship location in Santa Monica and its sister property in Huntington Beach, along with a forthcoming Long Beach location. As an entrepreneur, hospitality maven, and event producer with 30 years of experience, Bolthouse virtually invented today’s nightlife scene with the development and opening of some of the hottest nightclubs, supper clubs, restaurants, lounges and bars across Southern California. In addition to his current work, he continues to support a number of charitable initiatives including the Los Angeles LGBT Center’s An Evening with Women, the Anti Recidivism Coalition, Baby2Baby and more.
Adam Snyder
Adam Synder is Managing Partner at Hat Trick Hospitality which has established four popular venues in San Francisco including Redford, The Brixton, Sabrosa, and the group’s latest endeavour, Rambler, in partnership with Viceroy Hotel Group & Hotel Zeppelin. He began his career in the nightlife industry while studying at the University of San Francisco. Working in some of the area’s most popular establishments, Synder developed a deep knowledge of what truly makes venues attractive to the consumer. Over the years, Synder has also owned and managed multiple successful ventures in Las Vegas, Impala and San Francisco.
Matthew Kenney
Matthew Kenney is one of the world’s first leading chefs at the forefront of plant based cuisine, an author of 12 cookbooks and a best-selling memoir, a culinary educator, and CEO of Matthew Kenney Cuisine, a multifaceted lifestyle company specializing in plant-based cuisine throughout several unique markets. Kenney graduated from the French Culinary Institute and has earned several awards, including being named one of America’s Best New Chefs by Food and Wine Magazine and was twice nominated as a Rising Star Chef in America by the James Beard Foundation. Currently, Kenney has 28 restaurants operating throughout 15 international cities spanning 5 continents, including PLANT CITY, the world’s first plant-based food hall.
Ray Villaman
Ray Villaman is currently the President and owner of Tahoe Restaurant Group, including Base Camp Pizza, which was recently named one of the top 25 pizzerias in the country by USA Today. Ray is a veteran restaurant executive with over 200 restaurant openings with multiple brands, and is a sought after leader in the restaurant industry. In addition to being a board member of the California Restaurant Association, Ray is on the advisory board of four companies focused on the restaurant vertical.
Ray is a previous board member with United Enterprise Fund (NYC), specializing in restaurant franchise investments, and has assisted with deal flow and due diligence, as well as deal structure/financing for numerous investments. He has spoken to national audiences in major metropolitan areas across the nation, including as the keynote speaker at the Restaurant Leadership Conference in 2011.
You have a lot on your plate and too many decisions to make, but with SpotOn, you are no longer on your own.
- Premium in-person hardware installation with professional POS technicians
- Face-to-face staff training from a SpotOn Restaurant specialist, who will stay on site the first day using your new POS to help you and your staff
- Ongoing virtual training for staff and management
- INCLUDED! 24/7/365 Technical Support from SpotOn employees located right here in the U.S.
- Helping businesses connect with their customers
- 300+ Million Campaigns
- 7+ Million Customers
- 5+ Million Redemptions
Technical Support from SpotOn employees located right here in the U.S.
Adding Level III data to the order can reduce the transaction cost by 1-2 %. Those savings add up quickly.
Feature | Competitors | SpotOn | Monthly Minimum | $5 – $20 | ZERO |
|---|---|---|
Monthly PCI Fee | $25 – $35 | ZERO |
Regulatory Fee | $15 – $35 | ZERO |
Batch Fee | $3.95 – $9.95 | ZERO |
Contract | 1 – 3 years | Monthly |
Annual PCI/Other | $80 – $120 | ZERO |
Marketing, Review & Analytics | Up to $400/mo | Included |
Loyalty (Optional) | Up to $300/mo | +$65/mo |
Online Ordering (Optional) | Up to $5,000 setup + $200/mo | $200 setup + $45/mo |
SpotOn Reserve (Optional) | Up to $5,000 setup + $899/mo | $200 setup + $100/mo |
Website (Optional) | Up to $199/mo | +$65/mo |
Payroll (Optional) | Up to $100 employee/mo | $39 + $6 employee/mo |
*Rates shown apply for SpotOn with Payments accounts. You have the right to switch processors at any time.